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Zalando SE
XMUN:ZAL

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Zalando SE
XMUN:ZAL
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Price: 24.66 EUR -1.36%
Market Cap: €24.8B

Zalando SE
Investor Relations

Zalando SE is a European online retailer focused on fashion and lifestyle. It sells clothing, shoes, accessories, and beauty items through its website and app, mainly to individual shoppers across Europe. Customers use Zalando as a place to browse, compare, order, and return products from many brands in one place. The company makes money in two main ways. In its retail business, it buys products and resells them to consumers. It also runs a marketplace and partner program where brands and retailers sell through Zalando while Zalando earns commissions, fulfillment fees, and service fees for logistics, payment handling, and marketing support. What makes Zalando different is that it is not just a store, but also a fashion infrastructure partner. It combines a consumer-facing shopping platform with warehouse, delivery, and return services that help brands reach online shoppers without building their own e-commerce operations. That gives Zalando a role between the brand, the seller, and the customer.

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Last Earnings Call
Fiscal Period
Q1 2026
Call Date
May 6, 2026
AI Summary
Q1 2026

Strong quarter: Zalando said Q1 was a strong start to 2026, with reported GMV up nearly 22%, revenue up nearly 24%, and adjusted EBIT up 39% to EUR 65 million.

Guidance held: Management reiterated full-year 2026 guidance despite geopolitics and a still-cautious consumer backdrop, saying demand has held up so far.

AI traction: The company highlighted faster progress in AI across shopping, logistics, and partner onboarding, including 10 million customers using its AI assistant last quarter.

B2B momentum: B2B was a standout, with revenue up nearly 24% and adjusted EBIT rising to EUR 26 million, helped by scale and software growth.

Inventory cleanup: Zalando said it made good progress clearing extra inventory, which helped margins in Q1 but should make Q2 gross margin slightly lower year-on-year.

Cost reset: Q1 included EUR 144.5 million of adjustments, and management expects about EUR 300 million for the full year, mostly tied to logistics and restructuring.

Trading tone: Management said current trading remains in line with expectations, with no measurable impact yet from the Middle East conflict and no sign of a major shift versus the cautious consumer seen recently.

Key Financials
GMV
EUR 4.3 billion
Revenue
EUR 3 billion
Adjusted EBIT
EUR 65 million
Adjusted EBIT margin
2.2%
Pro forma GMV
up 6%
Pro forma revenue
up 2.1%
Active customers
62.3 million
Average spend per customer
EUR 305
B2C gross profit
more than EUR 1.1 billion
B2C gross margin
41.5%
B2C adjusted EBIT
EUR 38 million
B2C adjusted EBIT margin
1.4%
B2B revenue
nearly 24% growth
B2B pro forma revenue growth
16.6%
B2B gross profit margin
18.2%
B2B adjusted EBIT
EUR 26 million
B2B adjusted EBIT margin
8.6%
Synergies
EUR 10 million in Q1
Total adjustments
EUR 144.5 million
Restructuring charge
EUR 97 million
Working capital
negative EUR 240 million
Inventory growth
2%
Cash and cash equivalents
around EUR 1.3 billion
Share buyback outflow
EUR 62 million
AI assistant users
10 million customers
Warehouse robots throughput
2 million items per month
Article readiness
up to 85% of articles ready to go online in less than 3 days
SCAYLE underlying revenue growth
around 9%
Q2 pro forma GMV growth guidance
mid-single-digit range
Earnings Call Recording
Other Earnings Calls

Management

Mr. Robert Gentz
Co-Founder, Co-CEO, GM & Member of the Management Board
No Bio Available
Mr. David Schroder
Co-CEO & Member of the Management Board
No Bio Available
Mr. David Schneider
Co-Founder, GM & Member of the Management Board
No Bio Available
Dr. Sandra Dembeck
CFO & Member of Management Board
No Bio Available
Ms. Birgit Opp
Vice President of Corporate Finance & Investor Relations
No Bio Available
Mr. Patrick Kofler
Head of Investor Relations
No Bio Available
Dr. Lena Wallenhorst
Senior Vice President of Corporate Governance & General Counsel
No Bio Available
Mr. Rene Gribnitz
Vice President of Corporate Communications
No Bio Available
Mr. Martin Rost
Senior Vice President of Offprice (Zalando Lounge & Outlets)
No Bio Available
Diana Berte
Vice President of Sales & Marketing - ZMS
No Bio Available

Contacts

Address
BERLIN
Berlin
Valeska-Gert-Strasse 5
Contacts
+4903020219800.0
www.zalando.de
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