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Exlservice Holdings Inc
NASDAQ:EXLS

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Exlservice Holdings Inc
NASDAQ:EXLS
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Price: 30.53 USD 6.9% Market Closed
Market Cap: $4.7B

Exlservice Holdings Inc
Investor Relations

ExlService Holdings is a business services company that helps large organizations run parts of their operations more efficiently. It handles work like customer service, claims processing, finance and accounting support, and data and analytics services. Its main customers are companies in insurance, healthcare, banking, financial services, and other industries that want to outsource repetitive or data-heavy work. The company makes money by charging contract fees for those services, usually under long-term agreements. It often acts as an outside operations partner, taking over specific business processes and using software, data tools, and trained staff to do the work. In many cases, the value comes from helping clients lower costs, improve speed, and make better decisions from their data. What makes EXL different is that it sits between traditional outsourcing and modern data analytics. It does not just move paperwork or call-center work offshore; it also builds analytics and automation into those services. That mix lets it support both everyday operations and higher-value work like forecasting, risk analysis, and process improvement.

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Last Earnings Call
Fiscal Period
Q1 2026
Call Date
Apr 29, 2026
AI Summary
Q1 2026

Strong quarter: EXL reported first-quarter revenue of $570.4 million, up 13.8% year over year, and adjusted EPS of $0.58, up 20.2%.

AI momentum: Management said demand for data and AI-led services remains robust and that these offerings now represent 60% of the company’s total portfolio.

Guidance raised: Full-year 2026 revenue guidance was increased to $2.3 billion to $2.33 billion, and adjusted EPS guidance was raised to $2.18 to $2.23.

Business mix shift: Digital operations revenue was down 2% year over year, but management said that decline is deliberate as work migrates into the data and AI-led category.

Margins and investment: Adjusted operating margin came in at 20.5%, but management said it will keep investing in data, AI and R&D, which should keep full-year margins in the mid-19% range.

Client demand: Management said clients are moving from AI pilots to AI in production, with more outcome-based and milestone-based pricing and no broad push for simple price cuts.

Partnership and M&A: EXL said partner activity is rising and the company is actively looking at acquisitions to add AI capabilities.

Key Financials
Revenue
$570.4 million
Adjusted EPS
$0.58
Revenue
$570 million
Data and AI-led revenue share
60%
Data and AI-led revenue growth
28%
Total operations growth
10%
Digital operations revenue growth
-2%
Insurance revenue
$193.9 million
Healthcare and Life Sciences revenue
$151.9 million
Banking, Capital Markets and Diversified Industries revenue
$127.4 million
International Growth Markets revenue
$97.1 million
Adjusted operating margin
20.5%
SG&A as a percentage of revenue
20.4%
Effective tax rate
21.9%
Cash and investments
$266 million
Revolver debt
$417 million
Net debt
$151 million
Capital expenditures
$13 million
Share repurchases
4.4 million shares
Share repurchase cost
$136 million
Average share repurchase price
$31 per share
Foreign exchange headwind
$2 million
Foreign exchange gain
$2 million to $3 million
Net interest expense
$6 million to $8 million
Earnings Call Recording
Other Earnings Calls

Management

Mr. Rohit Kapoor
Co-Founder, Chairman & CEO
No Bio Available
Mr. Vikas Bhalla
President & Head of Insurance
No Bio Available
Mr. Vivek Jetley
President & Head of Analytics
No Bio Available
Mr. Maurizio Nicolelli CPA
Executive VP & CFO
No Bio Available
Ms. Anita M. Mahon
Executive VP & Head of Business Healthcare
No Bio Available
Ms. Bhavna Newle Chopra
Senior Vice President in Operations Management
No Bio Available
Mr. Baljinder Singh
Executive VP, Global Chief Information Officer & Head of Enterprise Digital Transformation
No Bio Available
Mr. John D. Kristoff
Vice President of Investor Relations
No Bio Available
Mr. Ajay Ayyappan J.D.
Executive VP, General Counsel & Corporate Secretary
No Bio Available
Mr. Joel Katz
Senior VP and Chief Compliance & Ethics Officer
No Bio Available

Contacts

Address
NEW YORK
New York City
320 Park Ave Fl 29
Contacts
+12122777100.0
www.exlservice.com
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