PCI- PAL PLC

LSE:PCIP

PCI-PAL PLC is a holding company,which engages in the provision of contact center payment solutions and services. The company is headquartered in Ipswich, Suffolk and currently employs 71 full-time employees. The company went IPO on 2000-09-29. The firm provides secure cloud payment and data protection solutions for any business communications environment including voice, chat, social, email and contact center. The Company’s technology includes dual tone multi-frequency (DTMF) masking, digital engagement, speech recognition, and global cloud. The Company’s assist and interactive voice response (IVR) use DTMF masking technology to suppress the telephone keypad tone entered by a customer during a financial transaction. The Company’s solutions include agent assist, IVR payments, digital, and rapid remote. The IVR Payments solution enables customers to make payments 24/7 without speaking with an agent or accessing Website. The Rapid Remote gives organizations the ability to handle customer credit and debit card payments. The firm uses amazon Web services (AWS) as its platform of choice to host its global cloud payment solutions.