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1-800-Flowers.Com Inc
F:FWC

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1-800-Flowers.Com Inc
F:FWC
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Price: 25.67 EUR -2.02% Market Closed
Market Cap: €1.7B

1-800-Flowers.Com Inc
Investor Relations

1-800-Flowers.com is a gift and floral retailer that helps people send flowers, plants, gourmet food, and other gift baskets for birthdays, holidays, sympathy occasions, and other personal events. It sells through its websites, mobile apps, phone lines, and a network of branded gift businesses, so customers can shop for convenient last-minute gifts as well as more planned celebrations. The company makes money mainly by selling products directly to consumers and by taking orders for delivery to the recipient. It also earns from gift subscriptions and from selling through its portfolio of specialty brands, which include businesses focused on flowers, chocolates, fruit baskets, baked goods, and other gift categories. Its revenue comes from the sale of physical products and the service of arranging and fulfilling those orders. What makes its business model distinct is that it sits at the intersection of retail, logistics, and occasion-based gifting. Instead of being a general merchandise store, it focuses on emotional purchase moments where speed, presentation, and reliable delivery matter. That gives it a role as a convenient gift coordinator rather than just a seller of flowers or food.

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Last Earnings Call
Fiscal Period
Q3 2026
Call Date
May 7, 2026
AI Summary
Q3 2026

Stabilization: Management said fiscal 2026 remains a year of stabilization, but it is now seeing early evidence that its operational changes are improving execution and the customer experience.

Revenue: Third-quarter revenue was down 11.6%, with Consumer Floral and Gifts down 18.7%, while Gourmet Foods and Gift Baskets was essentially flat.

Margins: Gross margin improved 10 basis points to 33.2% excluding prior-year system issues, helped by cost savings and better pricing discipline, though tariffs and commodity costs still weighed on results.

Cost Savings: The company said it has already achieved its full $50 million annualized run-rate cost savings target ahead of plan and is now targeting another $15 million to $20 million.

Marketing Shift: Management is moving from a bottom-of-funnel focus to more brand-building and top-/mid-funnel marketing, with spend expected to be approximately flat as a percent of sales in the fourth quarter versus last year.

Outlook: Full-year fiscal 2026 guidance was reiterated: revenue down approximately 10% to 12% and adjusted EBITDA roughly breakeven, plus or minus $2 million.

AI and Marketplaces: The company highlighted AI-powered sorting and ranking on its website, a new Instacart partnership, and growing activity on marketplaces like Amazon, Walmart, Etsy, DoorDash and Uber Eats.

Key Financials
Revenue
down 11.6%
Consumer Floral and Gifts revenue
down 18.7%
Gourmet Foods and Gift Baskets revenue
essentially flat
BloomNet revenue
down 5.9%
Gross margin
33.2%
Operating expenses
$144.3 million
Adjusted EBITDA loss
$31.2 million
Net debt
$94.3 million
Cash balance
$51 million
Inventory
$146 million
Term debt
$145 million
Cost savings target
$50 million
Total identified cost savings opportunity
$65 million to $70 million
Consultant and incentive compensation costs
about $22 million
Consultant costs
about $12 million to $13 million
Marketing spend as a percent of sales
approximately flat
Easter lift in Gourmet Foods and Gift Baskets
approximately 5% revenue lift
Earnings Call Recording
Other Earnings Calls

Management

Mr. James Francis McCann
Founder, CEO & Executive Chairman
No Bio Available
Mr. Thomas G. Hartnett CPA
President
No Bio Available
Mr. William E. Shea CPA
Senior VP, Treasurer & CFO
No Bio Available
Mr. Michael R. Manley Esq.
Senior VP, General Counsel & Corporate Secretary
No Bio Available
Mr. Joseph P. Rowland
Group President of Gourmet Foods & Gift Baskets
No Bio Available
Mr. Arnold P. Leap
Senior VP & Chief Information Officer
No Bio Available
Mr. James M. Langrock
Senior VP & Chief Administrative Officer
No Bio Available
Mr. Andrew Milevoj
Senior Vice President of Investor Relations
No Bio Available
Mr. Jason John
Chief Marketing Officer
No Bio Available
Greg Sarley
Senior Vice President of Merchandising - Harry & David
No Bio Available

Contacts

Address
NEW YORK
Jericho
Two Jericho Plaza, Suite 200
Contacts
+15162376000.0
ww11.1800flowers.com
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